SDS Shared Service
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Activity overview
Latest activity by SDS Shared Service-
SDS Shared Service created an article,
Route Changes: Airline House Transport Services Effective 9 February 2026
Dear Passengers,Please be informed that the following routes adjustments will take effect from 9 February 2026:R102M205M208Kindly take note of your designated pickup points and timings, and please ...
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SDS Shared Service created an article,
Change of Pick Up Timings for Routes traveling along Changi Costal Rd (26 Jan - 11 Feb 2026)
Dear Passengers,Please be informed that temporary adjustments to pick-up timings will be implemented for selected routes due to the closure of Changi Coastal Road in conjunction with Singapore Airs...
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SDS Shared Service created an article,
Change of Pick Up Location for Tanah Merah Routes (From 15 December 2025)
Hello Passengers,Kindly note that the Tanah Merah pick-up point will be changed to Taxi Stand I06 (Before Tanah Merah Stn Exit B Bus Stop) from 15 Dec 2025 (Mon). Affected RoutesRefer to the below ...
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SDS Shared Service created an article,
SWATBiz Location Permissions Requirements for Swiping of boarding pass
Dear passengers,Effective from 1 October 2025, location permissions will be required for swiping of boarding passes.Passengers will only be able to swipe their boarding passes within the proximity ...
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SDS Shared Service created an article,
Bus Capacity Tracker
Hello passengers, We are pleased to announce a new feature.For inquiries about the remaining bookable capacity for bus services from Home to Airline House (H2W) and from Airline House to Home (W2H)...
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SDS Shared Service created an article,
Fail To Board Penalty
With effect from 1 April 2025 as implemented by SIA HR. Passengers with more than 3 counts for Fail to board or same day cancellations in a month will be blocked from making a booking for the subse...
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SDS Shared Service created an article,
It is 20 minutes past my scheduled pickup time and the bus is not here. What can I do?
If the bus did not pick you up 20 minutes past your scheduled pick up time, you may proceed to take alternative transport (i.e taxi) to work and submit a taxi claim via the taxi claims form. Clai...
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SDS Shared Service created an article,
Internal Airport Airside Shuttle Service Starting 3 April 2023
Dear passengers, Internal airport airside shuttle service will commence on 3 April 2023. Staff can book for the shuttle services via the SWATBiz app. Please refer to below for the stops and timings...
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SDS Shared Service created an article,
SWAT Commuter App Update - Bulk Booking Feature
We are pleased to announce the release of our new feature, Digital Fixed Routes Bulk Booking, on 15th June 2022. This new feature will enable passengers to bulk book their trips in a more convenien...