SWAT

If you would like to cancel your ride. Go to “Manage Rides” at the side bar, select your boarding pass ticket and cancel at the bottom of the screen any time before your ride.   Cancelling allows t...

Select the menu icon at the top left hand of the screen. Select “Manage Rides” to view existing and past bookings.

You will receive a ride confirmation immediately after you have successfully made a booking. Please check “Manage Rides” to view your boarding pass.

Ensure that location services are enabled for the SWATBiz app.   Have your e-mail address ready to register your account. Enter your company: “SIAEC1” and click 'Next'. Enter your e-mail addres...

Your unique identifier will be your company e-mail address. If you still receive an error that your e-mail address is invalid, you may not be registered in our system. Please contact Staff_Benefits...

Please check the e-mail address which you have entered. Or request for a new verification code in 1 – 2 minutes.

You can reset your password in the SWATBiz app, please follow the instructions prompted on the screen.

SWAT’s Terms and Conditions and Privacy Policy can be viewed under Settings > Legal section.  

Android versions lower than 5.0, and iOS versions lower than 11.0 are currently not supported by SWATBiz, please update your operating system and try again.   Ensure that you have data, location...

We will review the pick-up or drop-off points after the trial based on demand and feedback from staff