SWAT

Dear passengers,As we welcome the New Year 2026, please be informed that the updated route arrangements will take effect from 2 January 2026Kindly take note of your designated pickup points and tim...

Once you have successfully booked your ride, please be at the pick-up point at least 10 minutes before the bus arrival time.   To access your Trip ticket, go to Menu > `Manage Rides` or simply open...

You will receive notifications when your vehicle is 10 minutes, 5 minutes away and a final one when your vehicle arrives.

Please show your SIA Staff ID to the driver. Your driver will manually board you via the driver application.

Your driver will not wait for you if you are late. You are advised to be at the pickup point 10 minutes before your pick-up time.

Ensure that you have location services and mobile data “ON”. Else, please provide your boarding pass ticket and SIA staff ID to verify your identity.   Your driver will manually board you via the d...

Ensure that you have data, location services and notifications enabled for the SWATBiz app.    If you are still unable to see your bus, please wait a few moments for your driver goes online. Your d...

Ensure that you have registered for an account, you will need phone number  and mobile data/wifi.    Select the date you wish to use the service, select the service you wish to utilize (Home to W...

Bookings can be made any time up to the scheduled bus arrival time at each shuttle stop given that there are still vacancies on the bus.   *Please be at the pick-up point early, note that the bus w...

The application only supports one booking per service for each account per day. If you are unable to take the ride or have decided to change your pick-up shuttle stop, please cancel and book again.